Sunday 14th June 2015 And Velothon Wales Day Dawned!
Out of 74 cards( %age score)
• A great evening meal, staff excellent.
Excellent
Very good
Good
Average
Below Average
Poor
Welcome
81%
12%
7%
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Bedrooms
53%
35%
12%
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-
Cleanliness
84%
12%
4%
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-
-
Staff
89%
11%
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Breakfast
85%
12%
3%
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Evening Meal
79%
13%
8%
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Some of the comments written on the cards
• A very enjoyable stay and impressed with all aspects of the hotel, especially the staff.
• 1.Restaurant – the jewel in your crown. 2. All the bathroom doors would benefit from being oiled!! – (Room 25)
• We have been coming to the Glen yr Afon for over 30 years – we tell all our friends/family about it. Many of them come now too. Nowhere else like it!! Thank you very much.
• Very relaxing with very attentive & observant staff. Staff keen to help at all times. Best ever staff I have experienced.
• Bathroom needs tidying up a bit. Good value with BAE rate – (Room 10) - Update: Actioned
• Friendliest and most helpful staff we’ve ever encountered in a hotel. – Thank you.
• I was particularly impressed with the range of vegetarian options.
• Perfect. – Other hotels could learn a lot from yourselves.
• The best hotel, most friendly staff I have ever stayed in, you make WEDDINGS WONDERFUL.
• I have been here for a wedding and would like to compliment the staff on the efficient organisation.
• The reception and staff was excellent, the food was excellent, our stay & wedding reception was the greatest.
• A surprise find in the Welsh countryside.
• Loved the refurbished room. Still warm & cosy, but now fresh & modern without being bland & clinical.
• Love the refurb. Feels fresh & modern, but not too corporate or starchy.
Posted on Sun 14th Jun 2015 at 16:55